Shipping policy

Welcome to Mode Mayfair! We value your trust and aim to provide a seamless shopping experience. Please take a moment to review our shipping policy for complete transparency.

Shipping Availability

We currently only ship within the United Kingdom.

Shipping Cost

We offer free shipping for all orders.

Order Processing & Delivery

We strive to ensure your order reaches you promptly. The total delivery time is calculated as follows:

Total Delivery Time = Processing Time + Transit Time

Processing Time

Orders are processed within 1-2 business days (Monday to Friday). Please allow additional time during peak seasons or holidays.

Transit Time: 4 - 7 business days

We use this timeframe as a precaution to ensure timely delivery, but most orders arrive before the maximum timeframe.

Order Cut-Off Time

Orders placed before 5:00 PM (GMT) Greenwich Mean Time (London).

Shipping Terms

We work with reliable shipping carriers to deliver your order securely. Tracking information will be provided within 24 hours of shipment via email, allowing you to monitor your package's progress.

If you do not receive tracking information within 3 business days, please contact us at info@modemayfair.com.

Shipping Methods

Delivery via Royal Mail

Order Tracking

To track your order, visit our Tracking Order page on the Mode Mayfair website. Enter your tracking number or order details to view the shipping status.

Address Accuracy

Please double-check your shipping information during checkout. We are not responsible for delays or losses caused by incorrect addresses provided by the customer.

Contact Us

For any shipping-related inquiries or assistance, feel free to reach out to us:

Company Name: Suprrhealth B.V.

Store Name: Mode Mayfair
Registration Number: 92612067
Phone: +31 637511711
Email: info@modemayfair.com
Address: Keizersgracht 520h, Amsterdam, Noord-Holland, 1017EK, Netherlands.

VAT No: NL866116448B01
Customer Service Opening Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 12:00 PM – 5:00 PM
Sunday: Closed
Response Time: We will respond within 24 hours.